Ford Service Advisor/Writer

Job overview

The Ford Service Advisor/Writer role is onsite in York, PA, with commission-based potential pay of $40,000–$80,000 annually. Ciocca Ford of York describes an opportunity to positively affect customers and the community. This role coordinates service orders and drive-lane workflow, supports customer inquiries, distributes work among technicians, and helps customers understand vehicle problems, warranties, services, and repairs. It also assists with diagnosis and ordering parts and tools as needed.

What you'll do

• Oversee service orders and drive-lane flow
• provide customer support by phone and in person
• distribute work among technicians
• answer questions about vehicle problems, warranties, services, and repairs
• assist with diagnosis and order parts and tools as needed.

What we're looking for

Skills & competencies

service advisor

service writer

ford

automotive service

customer service

technician workflow

full-time

day shift

york pa

ciocca automotive

$40k–$80k/year

some saturdays

401(k) match

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• PTO and holidays
• 401(k) with company matching
• medical, dental, prescription, and vision insurance
• employee discounts on purchases, repair, service, and wash.

Why this role

Commission-based annual earning potential of $40,000–$80,000; some Saturdays; benefits include PTO, holidays, 401(k) matching, insurance, and employee discounts.

About the employer

Ciocca Automotive Careers is hiring for this role. Industry: General Automotive Repair. Sector: 81.