Medical Receptionist

Job overview

The Medical Receptionist is an onsite role based in Knoxville, TN, with a pay rate of $16–$18/hour. This position supports the American Family Care Fountain City clinic by managing patient intake and administrative workflows. The role exists to ensure efficient patient flow and accurate record-keeping. By verifying insurance, collecting payments, and providing excellent customer service, the receptionist facilitates a smooth experience for patients seeking urgent care.

What you'll do

• Prepare the clinic for opening each day.
• Greet patients, provide initial paperwork, and obtain copies of insurance and identification cards.
• Register patients, update patient records, verify insurance accurately, and check patients out.
• Determine, collect, and process patient payments.
• Respond promptly to customer needs and fulfill medical documentation requests.
• Balance daily patient charges against system reports.
• Complete closing procedures and secure financial assets.

What we're looking for

Skills & competencies

full-time

day shift

knoxville tn

american family care

medical receptionist

healthcare

patient intake

customer service

$16-$18/hr

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, health insurance, dental insurance, retirement benefit

About the employer

American Family Care Fountain City is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.