Reservationist

Job overview

The Reservationist role is an onsite position based in Redwood City, CA. Compensation is specified as $23 - $24/hour. This role supports the transportation department by managing passenger trip requests and data entry. The Reservationist is responsible for accepting and scheduling trip reservations from eligible passengers. This role ensures accurate data collection, maintains passenger records, and communicates effectively with dispatch and operations staff to support efficient service delivery.

What you'll do

• Answer passenger calls, collect trip information, provide system information, perform data entry, negotiate trip times, communicate cancellations, maintain passenger records, and ensure a safe work environment.

What we're looking for

Skills & competencies

full-time

day shift

redwood city ca

reservationist

customer service

data entry

onsite

no on-call

no travel

$23-$24/hr

mv transportation

Work arrangement

• Weekend coverage required

Benefits & perks

• PPO Medical, Medical HSA, Prescription, Dental, Vision, Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, 401k, Union pension, Paid Time Off, 8 paid holidays, Sick Leave, Referral bonuses.

Why this role

Experience in paratransit scheduling utilizing Trapeze PASS is preferred.

About the employer

MV Transportation is hiring for this role. Industry: Special Needs Transportation. Sector: 48.