Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Mount Washington, KY, with compensation of $40,000–$60,000 per year. The role supports Hannah Hoskins State Farm agency operations and customer success; the agency serves the community through two locations.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters on timely policy issuance
• identify coverage gaps and present options. The role also supports agency growth through customer relationships and marketing relevant products and services.

What we're looking for

Skills & competencies

customer relations

insurance

state farm agent team

customer accounts

policy changes

claims

underwriting

coverage options

mount washington ky

hannah hoskins state farm

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

The agency is open to training candidates who are new to the industry; bilingual Spanish is preferred. Full-time employees may receive a monthly half-day Friday.

About the employer

Hannah Hoskins - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.