Customer Relations Representative — State Farm Agent Team

Job overview

The Customer Relations Representative role is onsite in Huntsville, AL. Compensation is $55,000–$75,000 per year. Ken Davis is a State Farm agent whose team supports community members and seeks to strengthen customer experiences and agency growth. The representative responds to customer inquiries, resolves issues, maintains accurate records, and coordinates with other team members to support retention and satisfaction. The role contributes to the agency’s growth by anticipating customer needs and providing attentive service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

customer service

insurance agency

customer inquiries

issue resolution

customer records

retention

huntsville al

ken davis state farm agent

$55k–$75k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• license reimbursement
• performance-based bonus
• health insurance
• paid time off
• flexible schedule
• training and development
• advancement opportunities.

Why this role

Customer service experience preferred; internal growth opportunities may be available for driven and sales-minded candidates.

About the employer

Ken Davis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.