Inside Sales Account Manager - IT Solutions

Job overview

The Inside Sales Account Manager is an onsite role based in Madison, WI. Compensation is not specified. This role supports the Inside Sales team, serving as a primary point of contact for Account Executives and customers. This position exists to proactively drive sales opportunities and provide top-level customer service. The role contributes to the company's sales goals by managing a dedicated account list, presenting technology solutions, and ensuring 100% customer satisfaction.

What you'll do

• Manage a dedicated customer account list.
• Direct pairing and support for an internal Account Executive.
• Use insights from RADAR to support sales operations and decision-making.
• Apply strategic thinking and pricing judgment at the account level to support sales execution and customer growth.
• Apply sales-related business application, procedures, and protocols.
• Partner with Red River staff resources such as the Support Services Team, Pre-Sales Engineering, Capture Team and Professional Services Team.
• Explore new opportunities through account management, best practices, lead generation campaigns and cold and warm calls.
• Determine technologies that are relevant to the customer and effectively present Red River's capabilities via phone or e-mail communication.
• Manage quote activity from RFQs, OEM leads, phone and e-mail prospecting.

What we're looking for

Skills & competencies

full-time

day shift

madison wi

red river

inside sales

account management

it sales

commission

customer service

technology

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary, excellent benefits.

Why this role

Commission-eligible role.

About the employer

Red River is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.