Sales Support Administrator

Job overview

The Sales Support Administrator works onsite in Forest Park, IL, and compensation is not specified. Body Solid distributes home fitness equipment globally and this role supports its Sales and Customer Service activities. The position helps sales staff address customer service and back-office needs. Coordinating deliveries, researching account issues, managing returns, and handling administrative tasks contribute to customer satisfaction and effective sales support.

What you'll do

• Address customer service issues involving freight charges and claims
• coordinate shipment and delivery details
• maintain and distribute reports
• research customer account issues
• manage returns and complaints
• invoice orders, answer the main phone line, handle outbound mail pickups, and perform other administrative tasks.

What we're looking for

Skills & competencies

full-time

sales support administrator

sales support

customer service

freight claims

shipment coordination

customer accounts

returns

invoicing

microsoft office

forest park il

body solid

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• PTO within the first year
• paid company holidays
• 401(k)
• company profit sharing
• onsite exercise facility
• variable performance incentives.

Why this role

The posting identifies freight claims management, customer service, and ERP experience as preferred.

About the employer

Body Solid is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.