Customer Support Representative I

Job overview

Compensation is $23–$0 per hour. The Customer Support Representative I role is onsite in Des Plaines, IL. Warehouse Direct supplies workplace products, equipment, services, and interiors and describes customer service as a core company value.

What you'll do

• Process customer orders, returns, credits, refunds, quotes, exchanges, and contracts
• respond to inquiries and complaints and follow up on resolutions
• provide product and service information
• troubleshoot issues
• support operational tasks and projects
• complete filing, data entry, and reports
• analyze operational data
• and train representatives when requested.

What we're looking for

Skills & competencies

customer support representative

customer service

order management

customer transactions

data entry

des plaines il

warehouse direct

full-time

0–3 years experience

five-day work week

no weekends

medical and dental

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• flexible spending accounts
• generous paid time off and paid holidays
• 401(k)
• company-paid basic life and AD&D
• short-term disability
• accident, critical illness, and hospital indemnity insurance
• identity theft protection
• and expense reimbursement.

Why this role

The posting lists 0–3 years of experience and a five-day work week with no weekends. The role supports internal and external customers across multiple operational areas.

About the employer

Warehouse Direct Inc is hiring for this role. Industry: Office Equipment Merchant Wholesalers. Sector: 42.