Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Louisville, KY. The stated salary range is $55,000–$60,000 per year. The role supports customer experience and growth at the Ryan Fetsch State Farm agency. The representative manages customer inquiries, maintains accurate records, supports retention, and coordinates with agency colleagues to resolve issues. The role helps strengthen customer relationships and anticipate the needs of community members served by the agency.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

louisville ky

ryan fetsch state farm agent

customer service

customer inquiries

issue resolution

customer records

retention

insurance agency

$55k–$60k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, dental and health insurance, flexible schedule, advancement opportunities, paid time off, profit sharing, training and development, and vision insurance.

Why this role

The posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

RYAN FETSCH - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.