Customer Service Representative - State Farm Agent Team Member
Compensation
$45k – $65k /yr
Employment type
Full-time
Work setting
On-site
Location
Potsdam, NY
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative is an onsite role based in Potsdam, NY. This full-time position offers a salary range of $45,000–$65,000/year and supports a local State Farm agency. This role is responsible for generating exceptional customer experiences that drive agency success. The representative resolves inquiries, coordinates with team members, and anticipates the needs of community members to ensure high-quality service and policy management.
What you'll do
- Answer customer inquiries
- assist with policy changes
- process claims
- maintain accurate records
- collaborate with team members.
What we're looking for
- Skills & competencies
- full-timeday shiftpotsdam ny$45k-$65kcustomer serviceinsurancestate farmoffice supportpolicy managementclaims
- Work arrangement
- Weekend coverage required
Benefits & perks
- Licensing paid, performance bonuses, PTO, training and development.
Why this role
Family-oriented environment with professional development and licensing paid by the agency.
About the employer
Andrew Mcfadden - State Farm Agent is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-4051.00
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Listing ID: 8a000ac0-8315-4c44-a04b-06007f52e45a