Customer Service Sales Representative

Job overview

The Customer Service Sales Representative role is an onsite position based in Kirklin, IN, with a pay range of $17.20 - $25.80 per hour. This role supports the sales department at CarMax, the nation's largest retailer of used cars, by providing exceptional customer service and guiding clients through the vehicle buying and selling process. The role exists to ensure a transparent and customer-first experience for every visitor. By managing tasks such as appraisals, test drives, and financing coordination, the representative contributes directly to the company's mission of revolutionizing the automotive retail industry through integrity and innovation.

What you'll do

• Guide customers through sales, appraisals, test drives, and financing applications.
• Conduct vehicle condition assessments and document details for appraisals.
• Manage inventory processes including check-in and reconciliation.
• Perform cosmetic inspections to ensure quality standards.
• Handle administrative tasks and coordinate service appointments.

What we're looking for

Skills & competencies

contract

day shift

kirklin in

sales representative

retail

customer service

used cars

onsite

no degree required

carmax

$17.20-$25.80/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid sick time, vacation time, 6 paid holidays, and 1 floating holiday.

Why this role

Fortune 100 Best Companies to Work For, industry-leading transparency, and extensive career growth opportunities.

About the employer

Carmax is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.