Customer Success Manager, Digital
Compensation
$60k – $72k /yr
Employment type
Full-time
Work setting
On-site
Location
Cleveland, OH
Schedule
Day shift
Posted
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Job overview
The Customer Success Manager is an onsite role based in Cleveland, OH. Compensation is $60,000 to $72,000 per year, and this position supports the customer success team at BrightEdge. This role serves as a strategic partner to customers, helping them maximize platform adoption and achieve digital marketing goals. The manager handles relationship management and data-driven problem-solving to ensure long-term client satisfaction.
What you'll do
- Develop trusted relationships with decision makers
- Execute customer goals using the platform
- Identify potential risk and ensure customer happiness
- Prepare quarterly success plans
- Introduce new features and best practices.
What we're looking for
- Skills & competencies
- full-timeday shiftcleveland ohcustomer successdigital marketingsaasrelationship managementdata analysishealth benefits401k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), professional coaching.
Why this role
Includes medical, dental, and vision insurance, 401(k), and professional coaching sessions.
About the employer
BrightEdge is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 13-1199.00
You'll be redirected to the employer's application page.
Listing ID: 89c3f215-f3e6-48e1-88d4-4caf8fb0006f