In-Store Customer Engagement Representative

Job overview

The In-Store Customer Engagement Representative role is onsite in Glendale Heights, IL, inside national home improvement retail stores. Pay is $20–$23 per hour plus commission; the posting states average earning potential of $36+ per hour with commission. ARS is a residential HVAC, plumbing, and electrical services provider with more than 45 years of experience. The representative engages retail shoppers, explains home comfort services, and schedules in-home consultations or service appointments. By generating leads and educating customers about HVAC options, the role supports ARS brand awareness and customer outreach.

What you'll do

• Represent ARS in retail stores
• explain service options, system upgrades, and comfort improvements
• generate leads and schedule in-home consultations and tune-ups with service technicians and comfort advisors
• attend weekly in-office meetings. The role is not door-to-door and does not involve canvassing.

What we're looking for

Skills & competencies

in-store customer engagement representative

glendale heights il

ars-rescue rooter

hvac services

lead generation

appointment setting

retail brand ambassador

$20–$23/hour

commission

$36+ average earning potential

paid training

flexible hours

weekend availability preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay by direct deposit
• uncapped commission
• paid training
• career path into HVAC Sales Advisor roles. Full-time employees may receive insurance after 31 days, medical, dental, vision, HSA/FSA, 401(k) with company match, paid time off, holiday pay, and company-paid life insurance.

Why this role

Flexible hours with weekday and weekend availability preferred; part-time and full-time opportunities are available. Uncapped commission is paid in addition to hourly pay. Paid training and a career path into HVAC Sales Advisor roles are offered.

About the employer

ARS-Rescue Rooter is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.