Relief Shelter Counselor — Men’s Inn

Job overview

The Relief Shelter Counselor works onsite at 444 Harrison Avenue in Boston, MA, on call as needed, with a stated schedule of 2:45 PM–11:15 PM. Pay is $21.40–$30.00 per hour, based on relevant experience and skill set. The position supports a safe shelter environment for guests and staff at Pine Street Inn. The counselor provides direct guest support, responds to needs, and helps guests pursue housing pathways and connect with appropriate resources. The role also documents activity in the Homeless Management Information System and responds calmly and safely to emergencies.

What you'll do

• Respond to guests’ needs professionally
• support housing pathways and connections to resources
• connect guests with substance-use, mental-health, and medical resources when shelter needs cannot be safely accommodated
• enter data in HMIS and document reports
• seek supervisor guidance as appropriate
• respond to emergencies.

What we're looking for

Skills & competencies

relief shelter counselor

men's inn

on call as needed

guest services

housing support

human services

hmis documentation

boston ma

pine street inn

$21.40–$30/hr

Work arrangement

• Weekend coverage required

Why this role

The posting identifies the position as essential during weather and other emergencies; one year of human services experience is required.

About the employer

Pine Street Inn is hiring for this role. Industry: Temporary Shelters. Sector: 62.