Lead Associate, Cannabis Dispensary

Job overview

The Lead Associate role is onsite in Monroe, OH. The posting lists base pay of $21 per hour, approximately 40 hours per week, and estimated annual base pay of $43,680. Shangri-La is a multistate cannabis company focused on safe, compliant dispensary experiences. The role supports daily store operations by guiding the sales floor, assisting associates, and helping maintain customer service and compliance. It contributes to store performance through team coaching, customer support, inventory processes, and coordination with managers.

What you'll do

• Help manage sales-floor flow and customer experience
• support associates during busy periods and complex interactions
• serve as a point of contact for questions and direction
• help onboard and train team members
• reinforce standards and procedures
• provide real-time coaching
• support store goals and resolve customer concerns
• ensure ID checks and transactions are completed correctly
• assist with inventory counts, audits, and delivery check-ins
• maintain an organized, audit-ready environment
• support managers with daily operations.

What we're looking for

Skills & competencies

lead associate

shangri-la

monroe oh

cannabis dispensary

sales floor

customer experience

team coaching

id checks

compliance

inventory

$21/hr base pay

tips and bonus potential

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance with company contribution
• dental and vision insurance
• paid time off
• employee discount
• monthly bonus potential.

Why this role

The posting lists average tips of about $4 per hour, monthly bonus potential, and an employee discount; these are additional to the stated base pay.

About the employer

Point Management is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.