Customer Service Representative
Compensation
$40k – $50k /yr
Employment type
Full-time
Work setting
On-site
Location
Louisa, VA
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative is an onsite role in Louisa, VA, with stated pay of $40,000–$50,000 per year. The position serves as the main customer contact for product inquiries, order expediting, and pricing discrepancies. The role exists to provide timely, accurate customer support and keep customers informed about product details and order status. It contributes by resolving inquiries, maintaining customer records in NetSuite CRM, and coordinating professionally with manufacturer representatives and distributors.
What you'll do
- Respond to inbound customer calls and resolve issues
- provide product information, pricing, and availability by phone and email
- communicate order status, changes, and delays
- maintain customer information and interaction records in NetSuite CRM
- build product and technical knowledge.
What we're looking for
- Skills & competencies
- customer serviceinbound callsemail supportorder expeditingproduct informationpricing and availabilitynetsuite crmoffice environmentmonday–friday8:00 am–5:00 pmlouisa vapatriot industries
- Work arrangement
- Weekend coverage required
Why this role
The posting specifies an office schedule of Monday–Friday, 8:00 AM to 5:00 PM.
About the employer
Patriot Industries is hiring for this role. Industry: Industrial Machinery and Equipment Merchant Wholesalers. Sector: 42.
Additional details
- Industry sector
- 42
- Industry
- Industrial Machinery and Equipment Merchant Wholesalers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 89a79b42-9b70-48dc-8d54-e75bb970d868