Senior Manager, Marketing Operations

Job overview

The Senior Manager, Marketing Operations role is onsite in Los Angeles, CA, with compensation of $125,000–$145,000 per year. Complex describes its work as artist merchandise across e-commerce stores, tours, retail programs, and album rollouts. This role provides operational leadership for a major client’s merchandise, collaborations, and special projects, coordinating cross-functional teams and partners from concept through launch. It keeps timelines, approvals, risks, and handoffs clear while balancing creative goals with production realities.

What you'll do

• Lead merchandise, collaboration, and special-project execution from concept through launch
• maintain project timelines and status visibility
• coordinate creative, brand, design, production, operations, and e-commerce teams and external partners
• lead project meetings and follow up on action items
• review creative and product progress
• monitor vendor timelines, risks, and quality concerns
• improve tracking and operational processes.

What we're looking for

Skills & competencies

senior manager

marketing operations

artist merchandise

project execution

cross-functional coordination

product development

creative operations

los angeles ca

complex

$125k–$145k per year

in-office five days a week

occasional travel

weekend or extended hours may occur

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• healthcare, dependent care, and commuter FSAs
• short- and long-term disability and life insurance
• paid parental leave
• 401(k) with 4% match
• pet insurance
• legal and identity theft plans
• vacation and sick days.

Why this role

The role combines artist merchandise and product-development operations with cross-functional project leadership in a fast-moving music and entertainment context.

About the employer

Complex is hiring for this role. Industry: Agents and Managers for Artists, Athletes, Entertainers, and Other Public Figures. Sector: 71.