Experienced Automotive Service Advisor

Job overview

The Experienced Automotive Service Advisor role is onsite in Phoenix, AZ. Compensation is not specified. Bell Ford seeks to provide customers with professional, transparent service and uphold its stated commitments to quality and integrity. The advisor serves as the primary contact for service customers, translating concerns into repair recommendations and coordinating work with technicians. The role supports a smooth service experience through accurate estimates, timely updates, documentation, and customer follow-up.

What you'll do

• Serve as the point of contact for walk-in and scheduled service customers
• listen to concerns and recommend service solutions
• provide repair estimates and obtain authorization
• coordinate repair workflow and timelines with technicians
• update customers on service status
• maintain service records
• stay informed about promotions and service packages
• maintain a clean, customer-ready workspace.

What we're looking for

Skills & competencies

automotive service advisor

dealer service

customer service

repair estimates

phoenix az

bell ford

3+ years experience

automotive systems

service documentation

saturday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• life insurance and disability coverage
• 401(k) with company match
• employee discounts
• wellness programs
• career advancement opportunities.

Why this role

The posting requires at least three years of dealership Service Advisor experience and lists Monday–Friday and Saturday hours.

About the employer

Bell Ford is hiring for this role. Industry: General Automotive Repair. Sector: 81.