Remote Customer Support Agent, Utah and Idaho

Job overview

The Remote Customer Support Agent role is listed in Orem, UT, and the posting describes offices in Orem and Logan, Utah, and Rexburg, Idaho; it does not specify a remote work arrangement despite the title. Pay averages $18–$20 per hour, with top performers making $25 or more per hour through uncapped commissions. Squeeze provides sales support for clients in several industries. The agent contacts prospective customers who have expressed interest, asks qualifying questions, and uses sales techniques to help them stay engaged with the relevant product or service. Training covers industries such as debt consolidation, mortgage, solar, healthcare, insurance, and technology.

What you'll do

• Contact prospective customers from warm leads, not cold calls
• ask qualifying questions about the product or service of interest
• make calls throughout scheduled shifts
• use sales tactics such as rebutting to support customer engagement
• learn about assigned industries and explain service benefits to customers.

What we're looking for

Skills & competencies

customer support agent

orem ut

squeeze

sales support

warm leads

inbound and outbound calls

commission

$18–$20/hr average

uncapped commissions

monday–friday

8:00 a.m.–6:00 p.m. mst

Work arrangement

• Weekend coverage required

Benefits & perks

• PTO
• 401(k)
• health insurance/HSA option, dental, and vision for full-time employees
• six major holidays off
• daily, weekly, and quarterly bonuses
• flexible scheduling
• growth opportunities.

Why this role

Operations are Monday–Friday, 8:00 a.m.–6:00 p.m. Mountain Time; shifts are at least four hours, with availability required five days a week and a minimum of 22 hours weekly. High school diploma or equivalent and a successful background check are required.

About the employer

gosqueeze.com is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.