Crisis Continuum Operations Program Coordinator

Job overview

The Crisis Continuum Operations Program Coordinator role is onsite in Chicago, Illinois. Compensation is $65,000 per year. The coordinator supports Ada S. McKinley’s Behavioral Health and Clinical Services crisis continuum programs, including mobile response, crisis stabilization, intake, case management, and community-based clinical services. The role oversees program compliance and real-time performance outcomes, provides administrative supervision, and coordinates documentation, training, and operational procedures. It helps ensure crisis services meet agency standards, licensing requirements, funder expectations, and applicable regulations.

What you'll do

• Ensure services comply with informed-consent, client-rights, confidentiality, agency, licensing, professional-practice, funder, and regulatory requirements
• provide and document administrative supervision
• maintain crisis worker expectations
• identify training needs and recommend learning opportunities
• coordinate with Quality Assurance and the Clinical Supervisor on Rule 132/140 compliance
• ensure crisis notes are completed and entered into Evolv and that each call has an IM-CAT in the State CRS system
• review referral reports and required call documents
• participate in program management meetings
• act as first response during day shift to DCFS, SASS, CARES, and hospital concerns
• train new staff
• maintain knowledge of current procedures
• assist with developing procedures aligned with state practices and contract guidelines.

What we're looking for

Skills & competencies

crisis continuum coordinator

chicago il

ada s. mckinley

$65,000/year

behavioral health

crisis services

program compliance

administrative supervision

qmhp

illinois

evolv

state crs system

master’s degree required

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation and sick time
• 12 paid holidays
• medical, dental, and vision
• 403(b)
• life insurance
• long- and short-term disability
• employee assistance program
• family medical leave
• tuition reimbursement. The posting identifies the role as full-time in its description, while the feed job type is part-time.

Why this role

Master’s degree in a specified counseling, rehabilitation, social work, psychology, or related field required; Illinois Qualified Mental Health Professional designation or higher required; personal vehicle and valid driver’s license required.

About the employer

ASO - ADA S. MCKINLEY COMM SRVCS, INC. is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.