Genesis Service Advisor

Job overview

The Genesis Service Advisor role is onsite in Kirkland, WA. Compensation is not specified. The service advisor serves as the primary liaison between dealership customers and the service department.

What you'll do

• Meet vehicle owners on the service drive
• explain completed work and charges
• process customer payments
• communicate between customers and technicians
• conduct vehicle walk-arounds and document customer concerns
• review repair histories and maintenance or recall needs
• explain recommended work and costs
• set completion expectations
• monitor repair progress and update owners
• verify final invoices and notify owners when vehicles are ready.

What we're looking for

Skills & competencies

genesis service advisor

automotive service

customer relations

luxury brand

oem dealership

vehicle maintenance

service department

kirkland wa

lee johnson auto family

Work arrangement

• Weekend coverage required

Why this role

Requires two to three years of OEM dealership experience and service advisor experience, plus luxury brand experience. Pre-employment motor vehicle record, background, and drug screening are required.

About the employer

Lane Johnson is hiring for this role. Industry: New Car Dealers. Sector: 44.