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Customer Care Representative I

Elevance Health · Indianapolis, IN · Customer Service

Employment type

Full-time

Work setting

On-site

Location

Indianapolis, IN

Schedule

Day shift

Posted

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Job overview

The Customer Care Representative I role is an onsite position based in Indianapolis, IN. Compensation is not specified, and this role supports the customer service operations at Elevance Health. This role exists to respond to internal and external customer questions regarding insurance benefits, provider contracts, eligibility, and claims. The representative performs basic job functions under supervision.

What you'll do

  • Respond to inquiries
  • analyze problems
  • operate PC/image station
  • document inquiry outcomes
  • maintain customer relations
  • research operational challenges
  • handle telephone and email inquiries.

What we're looking for

Skills & competencies
full-time
day shift
indianapolis in
elevance health
customer service
representative
onsite
healthcare
insurance
support
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health Insurance, Dental, Vision, 401K match, Tuition Reimbursement

About the employer

Elevance Health is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.

Additional details

Industry sector
52
Industry
Direct Health and Medical Insurance Carriers
Occupation code
43-4051.00
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