Outpatient Clinical Assistant

Job overview

The Outpatient Clinical Assistant role is onsite in Niles, MI. Compensation is not specified. Riverwood Center provides personalized services to people with behavioral health, intellectual and developmental disabilities, and substance use disorders. The assistant provides clerical and scheduling support that helps the outpatient team coordinate appointments and maintain records. The role also handles routine front-office tasks and collects patient financial and demographic information.

What you'll do

• Welcome patients
• schedule and reschedule appointments, make reminder calls, and back-fill appointments
• answer telephones and perform general clerical duties
• collect co-pays and financial and demographic information
• develop, edit, and maintain paperwork and reports
• provide clerical support to the team.

What we're looking for

Skills & competencies

outpatient clinical assistant

clinical administration

medical office

appointment scheduling

patient services

clerical support

behavioral health

niles mi

riverwood center

high school diploma

medical office experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Fourteen holidays
• 20 PTO days
• defined benefit pension
• health, vision, and dental insurance
• life insurance
• short- and long-term disability
• flexible spending
• employee assistance program
• continuing education
• YMCA 360
• flexible work schedules.

Why this role

Requires a high school diploma or equivalent and at least two years of medical office experience. Experience with the populations served is preferred.

About the employer

Riverwood Center is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.