Insurance Customer Service Representative

Job overview

The Insurance Customer Service Representative role is an in-office position in Derby Center, VT. The posting lists compensation of $55,000–$70,000 per year, based on experience. Taylor-Moore Agency describes the role as supporting clients with personal insurance policies. The representative assists clients with policy questions and service requests, prepares quotes, explains coverage options, processes policy changes and renewals, and maintains accurate documentation. The role supports consistent client service while following carrier guidelines and agency procedures.

What you'll do

• Assist clients with home, auto, renters, umbrella, and other personal insurance policies
• quote new business and explain coverage options
• process policy changes, renewals, claims, and cancellations
• respond to client questions and service requests
• maintain organized client documentation
• follow carrier guidelines and agency procedures.

What we're looking for

Skills & competencies

insurance customer service representative

derby center vt

in office

full-time

$55,000–$70,000/year

personal insurance

client service

policy quotes

policy changes

renewals

claims processing

property casualty license

training

taylor-moore agency

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, retirement plan, paid time off, life insurance, disability insurance, paid licensing support, ongoing training and mentorship, career advancement opportunities, and a professional team-oriented environment.

Why this role

Prior insurance experience is not required; the agency will train the selected candidate and support and pay for obtaining a Property Casualty License within six months.

About the employer

Taylor Moore Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.