CC-JAC Case Manager

Job overview

The CC-JAC Case Manager role is onsite in Cicero, IL, with work across the Chicagoland area. The stated salary range is $48,000–$54,000 per year. The position supports Rincon Family Services’ Community Engagement and Supportive Services/CC-JAC Program, assisting people and families affected by community violence, including gun violence survivors. The role exists to coordinate practical, ongoing support for participants and families. Through assessments, individualized service plans, referrals, follow-up, advocacy, and accurate documentation, the Case Manager helps connect people with timely resources and tracks their progress in collaboration with agency staff and community partners.

What you'll do

• Conduct intake and needs assessments
• develop individualized service plans
• provide case management, follow-up, advocacy, and support
• connect participants with community resources and partner agencies
• monitor referrals and outcomes
• assist with urgent needs
• maintain case notes and program data
• support CC-JAC reporting and grant compliance
• participate in meetings and trainings
• build community partnerships
• use Salesforce and agency tracking systems
• and provide occasional follow-up support after community incidents.

What we're looking for

Skills & competencies

rincon family services

cc-jac case manager

case management

community violence

victim support

family services

community resources

advocacy

salesforce

cicero il

$48k–$54k/year

spanish-english preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• short- and long-term disability
• 403(b) retirement plan
• PTO accruing up to 21 days in year one
• Employee Assistance Program
• professional development
• possible Public Service Loan Forgiveness eligibility
• and possible Chicago commuter transit benefits.

Why this role

Supports people and families affected by community violence; bilingual Spanish/English and bicultural applicants strongly preferred; occasional evenings, weekends, or after-hours work may be needed.

About the employer

Rincon Family Services is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.