Director of Operations — Minneapolis Marriott West Complex

Job overview

The Director of Operations — Minneapolis Marriott West Complex role is onsite in Minneapolis, MN. Compensation is $90,000–$110,000 per year, plus a quarterly bonus. The position supports operations at the Minneapolis Marriott West and Courtyard by Marriott Minneapolis West hotels. The director helps drive revenue, maximize profit, and maintain quality, guest satisfaction, and positive employee relations. The role coordinates hotel operations through staff leadership, cost control, service standards, training, and safety oversight.

What you'll do

• Develop and implement service programs to support revenue and guest satisfaction
• manage expenses, labor scheduling, budgets, and company assets
• resolve guest complaints and model service standards
• assist with employee training and maintain training records
• conduct routine safety and compliance inspections
• work with Human Resources on hiring, coaching, and employee development.

What we're looking for

Skills & competencies

director of operations

minneapolis mn

csm lodging services

hotel operations

marriott west complex

$90k-$110k/year

quarterly bonus

guest satisfaction

cost control

staff leadership

hotel management

part-time

Work arrangement

• Weekend coverage required

Benefits & perks

• For regular full-time employees: medical, dental, and vision
• company-paid life and disability coverage
• 401(k) with match
• tuition reimbursement
• time off
• scholarship program
• hotel discounts. Part-time benefits details are available by contacting the employer.

Why this role

Requires 3–5+ years of progressive hotel management experience. The listing describes the role as part-time while benefits information is specified for regular full-time employees.

About the employer

CSM Lodging Services Incorporated is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.