Customer Relations Specialist

Job overview

The Customer Relations Specialist is an onsite role based in Anchorage, AK. Compensation is not specified in the posting. This role serves as a main point of contact for customers, handling inbound and outbound sales and service calls. The role exists to support customer service, retention, and acquisition by resolving issues and uncovering sales opportunities. The specialist maintains accurate customer records and presents a professional image to develop trusting relationships.

What you'll do

• Handle high volume of incoming calls
• maintain knowledge of products and services
• utilize proactive sales approach
• manage customer account data
• set up new accounts
• maintain accurate records.

What we're looking for

Skills & competencies

full-time

day shift

anchorage ak

customer service

sales

retention

account management

data entry

propane

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, paid time off, 401(k) with match, tuition assistance, propane discounts.

Why this role

Requires 3+ years of experience in a customer service role; solid computer skills.

About the employer

Suburban Propane is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.