Program Support Intern — Housing and Family Stability Services

Job overview

The Program Support Intern — Housing and Family Stability Services is an onsite role in Chicago, IL, with travel required within Chicago. Compensation is not specified. The role supports Metropolitan Family Services’ housing navigation, case management, and program operations work; the agency’s mission is to empower families to learn, earn, heal, and thrive. The intern provides cross-functional support that helps staff connect participants with housing and community resources and maintain complete program documentation. The work contributes to service delivery through research, file audits, case-management support, and assistance with program development and training materials.

What you'll do

• Research and contact landlords and maintain a housing database
• audit participant files and summarize findings
• research community resources and build a guide
• shadow Family Coaches and support follow-up, referrals, goal planning, and home visits
• review policies and help develop training materials
• support outreach, workshops, surveys, grant research, and partnerships.

What we're looking for

Skills & competencies

chicago il

metropolitan family services

program support intern

housing and family stability

housing navigation

case management support

landlord engagement

file audits

community resources

program operations

chicago travel required

Work arrangement

• Weekend coverage required

Why this role

Travel within Chicago is required. The role offers exposure to housing navigation, documentation and compliance, resource development, case management, and program planning.

About the employer

Metropolitan Family Services is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.