Front Desk Agent, Part-Time

Job overview

The Front Desk Agent, Part-Time position is onsite in Syracuse, NY; the posting lists pay of $18.54 per hour. The role supports the Marriott Syracuse Downtown Front Office and its guest-service operations. The agent welcomes and registers arriving guests, processes departures and payments, answers questions, and resolves guest concerns. The role contributes to guest satisfaction and hotel financial performance by providing accurate, efficient, and friendly service.

What you'll do

• Greet and register guests
• process check-outs and payments
• answer questions about hotel services, rates, and the local area
• promote hotel services
• respond to requests and resolve complaints
• receive and relay guest messages.

What we're looking for

Skills & competencies

front desk agent

part-time

hotel

guest services

guest registration

check-in

check-out

customer service

syracuse ny

$18.54/hr

crescent hotels & resorts

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits for eligible associates and family members, 401(k) matching for eligible associates, flexible scheduling, Crescent and Marriott hotel discounts, free parking, free meal during shift, and employee appreciation events.

Why this role

Front Office role at Marriott Syracuse Downtown with hotel and Crescent property discounts.

About the employer

Crescent Hotels & Resorts LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.