Technical Communicator II

Job overview

The Technical Communicator II is an onsite role based in Abilene, TX. Compensation is not specified in the posting, and this role supports the Warren Equipment Company technical support team. This role exists to provide internal and external customers with technical assistance. The communicator will resolve product problems through diagnosis, research, and collaboration with engineering teams, ensuring high-quality repair processes and customer satisfaction.

What you'll do

• Assist technicians with the repair process, coordinate with Caterpillar engineers, answer technical inquiries, document product issues, and travel to customer sites for complex troubleshooting.

What we're looking for

Skills & competencies

full-time

day shift

abilene tx

technical communicator

technical support

caterpillar

troubleshooting

engineering

customer service

field support

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life insurance, comprehensive benefits package.

Why this role

Safety-sensitive position, collaboration with Caterpillar engineers, professional development.

About the employer

Warren Equipment Company is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.