Front Desk Agent — Hotel

Job overview

The Front Desk Agent — Hotel role is onsite in Andover, MA. Compensation is not specified. The role supports hotel guests through check-in, check-out, reservations, and guest assistance. The agent helps create a positive guest experience by handling front-desk transactions, answering questions, coordinating room availability with housekeeping, and completing paperwork accurately. The role also helps maintain awareness of hotel operations and guest needs.

What you'll do

• Assist guests with check-in and check-out
• issue room keys and process payments
• coordinate room availability with housekeeping
• answer guest inquiries
• complete paperwork promptly and accurately
• monitor hotel operations
• take reservations and answer questions by phone, email, and in person
• describe room features and amenities
• and follow health and quality standards.

What we're looking for

Skills & competencies

front desk agent

hotel

guest check-in

guest check-out

reservations

guest service

andover ma

bosscorp

part-time

flexible scheduling

hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible scheduling, career advancement opportunities, and competitive compensation.

Why this role

Part-time position; flexible scheduling and career advancement opportunities are listed; ability to lift 30 pounds.

About the employer

BOSSCORP LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.