Security Operations Center (SOC) Operator

Job overview

The Security Operations Center (SOC) Operator role is an onsite position based in Santa Clara, CA. Compensation is not specified for this role, which supports the security department in maintaining operational integrity and incident response effectiveness. This role exists to monitor alarms, video surveillance systems, and AI-assisted detection platforms to identify and triage security events in real time. The operator coordinates multi-channel dispatch operations and maintains detailed incident logs to ensure the safety of the client's assets and personnel.

What you'll do

• Monitor alarms, video surveillance systems, and AI-assisted detection platforms
• perform advanced CCTV monitoring and live tracking
• conduct archival video review
• receive and respond to emergency and non-emergency calls
• coordinate multi-channel dispatch operations
• maintain detailed incident logs
• utilize AVERT workflows and ticketing systems
• conduct first-level troubleshooting
• provide situational awareness to leadership
• assist with post-incident reporting.

What we're looking for

Skills & competencies

full-time

day shift

santa clara ca

securitas

security

cctv

alarm monitoring

dispatch

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, and paid time away from work.

Why this role

AI-assisted detection platform monitoring, AVERT documentation standards, and high-volume emergency dispatch experience.

About the employer

Securitas is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.