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Technical Project Support Specialist — Temporary

Loffler Companies, Inc. · Boise, ID · Technical project support

Employment type

Full-time

Work setting

On-site

Location

Boise, ID

Schedule

Day shift

Posted

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Job overview

The Technical Project Support Specialist role is onsite in Boise, ID, and compensation is not specified. This temporary project-based position supports Fisher’s Technology, part of Loffler Companies, and is expected to run through December 2026, with the possibility of permanent employment beginning in January 2027. The specialist handles customer and internal inquiries, troubleshoots product and service issues remotely, and coordinates with other teams to resolve complex cases. The role helps limit disruption to customers and business operations while maintaining accurate records and timely support.

What you'll do

  • Handle customer and internal inquiries by phone and email
  • troubleshoot and resolve product or service issues remotely
  • escalate complex cases when needed
  • document interactions, resolutions, and next steps
  • educate customers on product and service use
  • manage multiple inquiries and prioritize urgent cases
  • collaborate with technical support, sales, and other teams
  • share team insights and best practices.

What we're looking for

Skills & competencies
technical project support specialist
temporary
boise id
fisher's technology
loffler companies
customer support
technical troubleshooting
remote issue resolution
phone and email support
microsoft excel
microsoft word
microsoft outlook
career advancement
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Career advancement.

Why this role

The temporary project may transition to permanent employment beginning January 2027.

About the employer

Loffler Companies, Inc. is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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