Troubleshooting Analyst
Employment type
Full-time
Work setting
On-site
Location
Columbus, OH
Schedule
Day shift
Posted
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Job overview
The Troubleshooting Analyst is an onsite role based in Columbus, OH, with compensation DOE. This position supports COOLSOFT as a contract analyst for desktop support and IT services. This role is responsible for troubleshooting desktop equipment, installing software, and resolving technical issues for end users. The analyst ensures that the desktop environment remains current and operational while providing excellent customer service.
What you'll do
- Troubleshoot hardware and software issues, image machines, manage desktop equipment moves, and resolve ServiceNow tickets.
What we're looking for
- Skills & competencies
- full-timeday shiftcolumbus ohcoolsoftdesktop supporttroubleshootingitonsitecontractcustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive contract compensation.
Why this role
10-month contract; requires local candidates for face-to-face interviews.
About the employer
COOLSOFT is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 15-1211.00
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Listing ID: 87e05e31-52f8-4976-b540-87be3151f220