Front Office Associate

Job overview

Compensation is $17 per hour. The Front Office Associate role is onsite in Streetsboro, OH, with support for both Streetsboro and Tallmadge clinic locations. ; the posting states $17 per hour plus a bonus opportunity. The associate supports Miracle-Ear customers and hearing-care clinic operations.

What you'll do

• Serve as the first point of contact by phone and in person
• schedule, screen, and confirm appointments
• address customer questions and concerns
• communicate relevant information to the Hearing Care Professional
• collect payments
• maintain customer records
• explain hearing-care accessories
• assist walk-ins and after-care
• support promotions
• and help with hearing-aid maintenance, cleaning, and repairs.

What we're looking for

Skills & competencies

front office associate

streetsboro oh

tallmadge clinic support

$17/hr plus bonus opportunity

customer service

appointment scheduling

front desk

hearing care

customer records

monday–friday

miracle-ear

Work arrangement

• Weekend coverage required

Benefits & perks

• Ongoing professional training and development
• career growth opportunities.

Why this role

Standard schedule is Monday–Friday, 9 a.m.–4 p.m., approximately 35 hours per week; the role supports two clinic locations; high school diploma and customer-support or administrative background required.

About the employer

Miracle-Ear is hiring for this role. Industry: HMO Medical Centers. Sector: 62.