Patient Service Representative — University Internal Medicine

Job overview

The Patient Service Representative — University Internal Medicine works onsite in Knoxville, TN, Monday–Friday, 8:00 a.m.–4:30 p.m. Compensation is not specified. The role supports University Internal Medicine at UT Medical Center. The representative manages front-office registration and patient flow, maintains demographic and insurance information, schedules appointments, and directs medical-care questions to clinical staff so patients can move through the practice efficiently.

What you'll do

• Greet patients
• ensure required forms are completed for the electronic health record and billing office
• maintain demographic and insurance information
• verify insurance eligibility and collect copays
• process arrivals to support patient flow
• answer registration and billing inquiries
• refer medical-care questions to a nurse or physician
• schedule appointments
• and scan documents into the electronic health record.

What we're looking for

Skills & competencies

patient service representative

university internal medicine

knoxville tn

university physicians' association

full-time

patient registration

insurance verification

appointment scheduling

electronic health records

monday–friday

8:00 a.m.–4:30 p.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, sick leave, medical, dental, and vision coverage, short- and long-term disability, life insurance, and 401(k) with company match and immediate vesting.

Why this role

Prior medical experience is required; the posting specifies a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m.

About the employer

University Physicians' Association is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.