Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Fort Wayne, IN, and pays $18 per hour. Compensation also includes health, dental, and vision coverage, paid holidays and paid time off, 401(k) matching, referral bonuses, and education assistance. Culligan Ultrapure provides water purification and softening solutions for residential, commercial, and industrial customers. This role supports day-to-day customer service operations by assisting customers, answering calls, scheduling service appointments and route deliveries, maintaining NetSuite data, and helping with basic collections and bookkeeping. The work helps customers receive responsive service and supports the company’s delivery and service operations.

What you'll do

• Assist customers and answer incoming calls
• schedule service appointments and bottled-water and salt route deliveries
• maintain and enter data in NetSuite
• support basic collections and bookkeeping tasks.

What we're looking for

Skills & competencies

customer service representative

fort wayne in

culligan ultrapure

customer support

incoming calls

appointment scheduling

route deliveries

netsuite

collections

bookkeeping

water purification

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• paid holidays and PTO
• 401(k) matching
• employee and customer referral bonuses
• education assistance.

Why this role

Benefits include health, dental, and vision coverage, paid holidays and PTO, 401(k) matching, referral bonuses, and education assistance.

About the employer

Culligan Ultrapure, Inc is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.