IT Support Specialist
Employment type
Full-time
Work setting
On-site
Location
Pittsburgh, PA
Schedule
Day shift
Posted
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Job overview
The IT Support Specialist role is onsite in Pittsburgh, PA. Compensation is not specified. The specialist provides technical assistance and support to users, maintaining computing operations and customer service. The role resolves hardware, software, networking, and audiovisual issues and helps users work effectively with technology. System and network support, documentation, and user training contribute to reliable day-to-day operations.
What you'll do
- Respond to user support requests
- troubleshoot computer hardware, software, and network issues
- install and repair equipment
- set up employee workstations
- diagnose and refer major issues
- train users and develop training materials
- maintain support and installation records
- support audiovisual equipment and conferencing systems
- perform basic account, permissions, group-policy, and network administration.
What we're looking for
- Skills & competencies
- it support specialisttechnical supporthardware troubleshootingsoftware supportnetwork administrationav supportpittsburgh paall lines technologyvideo conferencingactive directoryassociate's degreepreferred it certifications
- Work arrangement
- Weekend coverage required
Why this role
Associate’s degree in IT, computer science, or a related field required. CompTIA A+, Network+, Microsoft Modern Desktop Administrator, CCNA, and ITIL certifications are preferred.
About the employer
All Lines Technology is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: 87a0d622-815b-4d53-9b3a-f061d3397bb1