Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Madison, WI, and pays $25–$30 per hour. Katie Riley’s independent State Farm agent agency says it helps customers protect what matters most and build lasting client relationships. The role develops customer relationships and follows up as needed, using a needs-based review process to explain insurance options. It also develops leads, schedules appointments, identifies customer needs, and markets appropriate products and services while supporting the agency’s customer service goals.

What you'll do

• Establish customer relationships and follow up as needed
• use a customer-focused, needs-based review process to educate customers about insurance options
• develop leads
• schedule appointments
• identify customer needs
• market appropriate products and services.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent team

customer relationships

needs-based reviews

insurance options

lead development

appointment scheduling

madison wi

katie riley

$25–$30/hr

hourly plus commission

license reimbursement

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, hourly pay plus commission, 401(k) and matching, performance-based bonuses, paid time off, health, dental, and vision insurance, and training and development.

Why this role

The posting lists hourly pay plus commission, license reimbursement, a 401(k) with matching, performance-based bonuses, paid time off, health, dental, and vision insurance, and training and development.

About the employer

Katie Riley - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.