Trust & Safety Program Manager (Hybrid)

Job overview

The Trust & Safety Program Manager role is hybrid in Washington, DC, with a stated pay range of $95–$100 per hour. The posting describes a 6+ month contract opportunity with long-term potential and lists health, dental, and vision insurance, a 401(k) plan, and paid sick leave, depending on work location. The role turns ambiguous program goals into measurable plans and coordinates communication, change management, stakeholder decisions, and progress tracking. It supports responsible AI and Trust & Safety work across operations, engineering, and product teams.

What you'll do

• Define and own program charters that translate ambiguous goals into measurable objectives
• optimize program communication plans and align senior stakeholders
• anticipate change-management needs and develop rollout plans
• monitor progress and resolve misalignments
• build stakeholder relationships to support decisions and manage escalations
• collect and govern data
• maintain project trackers and status reports.

What we're looking for

Skills & competencies

trust & safety program manager

hybrid

washington dc

pyramid consulting

$95–$100/hr

responsible ai

trust & safety

program management

change management

stakeholder alignment

operations

engineering

product teams

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) plan
• paid sick leave, depending on work location.

Why this role

Requires 5+ years of program or project management experience, a bachelor’s degree or equivalent practical experience, experience with operations, engineering, and product teams, and experience in responsible AI and Trust & Safety teams.

About the employer

Pyramid Consulting, Inc is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.