Community Program Manager

Job overview

The Community Program Manager role is onsite in New York, NY; compensation is $80,000–$100,000 per year. vivenu develops event ticketing technology for live entertainment organizers, and this role reports to the Head of Global Community and Events. The manager grows ambassador and event programs to strengthen relationships, generate qualified leads, and support revenue. The role coordinates activations, engages clients and ambassadors, manages loyalty initiatives and community data, and shares insights with Sales, Marketing, and Product.

What you'll do

• Recruit and manage ambassadors
• track program performance and revenue impact
• plan and execute event activations
• host product sessions and workshops
• manage ambassador perks, merchandise, and campaigns
• represent vivenu at events
• maintain ambassador and event data in CRM
• share insights with Sales, Marketing, and Product
• assist with global forums, labs, and webinars.

What we're looking for

Skills & competencies

community program manager

new york ny

vivenu

$80k–$100k

ambassador programs

event activation

live entertainment

ticketing technology

community engagement

crm

field marketing

revenue growth

client engagement

Work arrangement

• Weekend coverage required

Why this role

The posting seeks 4+ years in ambassador programs, community, or field marketing and notes strong existing connections in sports, live events, universities, or entertainment.

About the employer

vivenu GmbH is hiring for this role. Industry: Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers. Sector: 51.