Retail Computer Technician

Job overview

The Retail Computer Technician is an onsite role in Cambridge, MA. The posting states $18 per hour during training and an average productivity-based range of $18–$34 per hour afterward. Micro Center is a computer and electronics retailer with a service counter and repair shop. The technician helps customers understand service options, diagnoses and repairs devices, and communicates repair progress. The role also assembles custom computers and supports service-counter transactions and department operations.

What you'll do

• Consult with customers and troubleshoot computers and related products
• recommend service options such as data backup, antivirus, warranties, and support subscriptions
• diagnose and document hardware and software problems
• assemble custom computers
• use technical manuals and support resources
• maintain certifications
• handle customer transactions
• track inventory
• communicate service updates in person and through phone, text, and email.

What we're looking for

Skills & competencies

retail computer technician

computer repair

hardware troubleshooting

software troubleshooting

customer service

cambridge ma

micro center

$18/hour training

$18–$34/hour average

custom computer assembly

commission opportunity

flexible schedules

tuition reimbursement

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage for regular full-time associates
• flexible schedules
• employee discounts
• tuition reimbursement and education discounts
• paid time off
• 401(k) with company match
• training
• and career advancement opportunities.

Why this role

The posting describes uncapped commissions as an opportunity and lists CompTIA A+ or Apple certifications, or the ability to obtain certification within 90 days of hire.

About the employer

Micro Center Sales Corporation is hiring for this role. Industry: Electronics and Appliance Retailers. Sector: 44.