Customer Service Specialist
Compensation
$19 – $22 /hr
Employment type
Full-time
Work setting
On-site
Location
Boston, MA
Schedule
Day shift
Posted
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Job overview
The Customer Service Specialist is an onsite role located in Boston, MA. The position offers a pay rate of 19.00 USD to 22.00 USD per hour and supports the client's commitment to providing a positive brand experience. This role exists to act as a primary point of contact for customers via phone, email, and chat. The specialist contributes to the team by resolving product or service issues, maintaining accurate records, and collaborating with internal departments to ensure customer satisfaction.
What you'll do
- Respond to inquiries, resolve issues, maintain CRM records, collaborate with operations, and support customer onboarding.
What we're looking for
- Skills & competencies
- full-timeday shiftboston macustomer servicecrmcommunicationproblem solvingclient-facing$19-$22/hr
- Work arrangement
- Weekend coverage required
Why this role
Multi-channel support, CRM experience, and professional client-facing interaction.
About the employer
TempWorks Account is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: 87380b95-7b5e-4669-87f0-d425f3221760