Director, Strategy & Operations (Site Performance)

Job overview

Compensation is $170,000–$215,000 per year. The Director, Strategy & Operations (Site Performance) role is hybrid, with in-office collaboration two days per week in either the New York City or Boston office. for this listing; the description separately gives a New York pay range of $170,000–$215,000. Iterative Health accelerates clinical research to help transform patient outcomes. The director owns performance and continuous improvement for centralized site support services and activation and randomization performance across the cardiology network. By using performance data, improving operating models, and leading multidisciplinary teams, the role helps sites and sponsors achieve stronger research outcomes and supports the company’s clinical research mission.

What you'll do

• Own activation and randomization performance across the cardiology site network
• build and operate performance monitoring to identify trends and risks
• diagnose performance issues and drive corrective plans through resolution
• own the site-solutions improvement roadmap and partner with Product
• oversee cardiology central research support services, including regulatory support, pre-screening, and eSource
• design and improve service operating models and track service-level KPIs
• develop scalable workflows and best practices
• synthesize site feedback and coordinate resources across teams
• directly manage, coach, and develop multidisciplinary specialists.

What we're looking for

Skills & competencies

strategy & operations

site performance

clinical research

cardiology

network performance

operational excellence

team leadership

hybrid

iterative health

cambridge ma

nyc or boston office

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage with up to 80% of premiums covered
• mental health and wellness support
• HSA or FSA options and commuter FSA contributions
• unlimited PTO, 12 company holidays, and year-end shutdown
• 401(k) match
• weekly in-office lunch
• company-paid short- and long-term disability
• annual wellness and professional development stipend.

Why this role

Requires a bachelor’s degree and 10+ years of experience in management consulting, a high-growth startup operating role, or a similarly demanding strategic/operational environment. Hybrid work includes two in-office days weekly in NYC or Boston.

About the employer

Iterative Health is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.