Virtual Contact Center Representative (Onsite)
Employment type
Full-time
Work setting
On-site
Location
Beaumont, TX
Schedule
Day shift
Posted
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Job overview
The Virtual Contact Center Representative (Onsite) works onsite in Beaumont, TX. Compensation is not specified. The role supports Rave Financial credit union members and potential members with their financial products, services, and inquiries. The representative helps members access services, answers questions, resolves concerns, and processes transactions accurately while following security procedures. Collaboration with other departments supports a seamless member experience.
What you'll do
- Assist members with credit union products, services, and inquiries
- resolve concerns
- process transactions accurately while following security procedures
- help members set up services
- direct inquiries to appropriate staff
- collaborate with credit union departments.
What we're looking for
- Skills & competencies
- contact center representativefull-timeonsitebeaumont txrave financialcredit unionmember servicescustomer supporttransaction processingsecurity proceduresfinancial serviceshigh school or ged
- Work arrangement
- Weekend coverage required
Why this role
The posting requests one to three years of similar or related experience and a high school education or GED.
About the employer
Rave Financial is hiring for this role. Industry: Credit Unions. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Credit Unions
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 870eee7f-9ead-43e1-8238-a52412bad22c