Member Service Representative – Concordville Branch

Job overview

The Member Service Representative – Concordville Branch position is onsite in Concordville, PA. Compensation is described as competitive, depending on experience, but no numeric pay is specified. Sun East Federal Credit Union is a member-owned cooperative serving members in Delaware, Pennsylvania, and New Jersey, guided by a “people helping people” philosophy. The representative supports members’ financial needs through customer service, account and transaction processing, and recommendations for credit union products and services. The role combines member assistance with teller-line duties and individual and team sales goals.

What you'll do

• Provide member service and promote credit union products and services
• establish rapport and recommend products suited to members’ needs
• open and close accounts
• answer questions, resolve problems, and update member information
• process loan applications and banking transactions
• maintain a balanced cash drawer
• keep current on credit union products and services
• work toward individual and team sales goals.

What we're looking for

Skills & competencies

member service representative

concordville branch

concordville pa

sun east federal credit union

credit union

member service

account opening

teller transactions

loan applications

customer service

sales

saturday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• flexible spending account
• 401(k) with company match
• life insurance
• loan interest-rate reduction
• employee discounts on tickets and local events.

Why this role

The schedule includes Saturday mornings, with Saturday afternoons, evenings, and Sundays free; possible hours vary by weekday and branch drive-through status.

About the employer

Sun East Federal Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.