Customer Service and Order Entry Representative

Job overview

The Customer Service and Order Entry Representative role is onsite in Norton Shores, MI, with pay of $20+ per hour. Workbox Staffing describes the opportunity as potentially short-term or long-term and notes opportunities for hire-in. The representative supports customers and sales representatives by responding to inquiries, entering orders accurately into an ERP system, and following up on order questions. The role helps maintain clear communication and reliable order processing.

What you'll do

• Respond to customer and sales representative inquiries by phone and email
• enter customer orders and related data into the ERP system
• assist with order status questions and follow-up
• use Microsoft Office and internal systems for customer service and administrative tasks
• manage multiple inquiries and orders accurately.

What we're looking for

Skills & competencies

customer service representative

order entry

erp data entry

customer inquiries

sales support

microsoft office

order status

administrative support

norton shores mi

workbox staffing

$20+ per hour

weekly pay

hire-in opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay, hire-in opportunities, and health, life, and dental benefits are listed.

Why this role

Prior ERP data-entry experience is required; previous customer service, order entry, or administrative experience is preferred.

About the employer

Workbox Staffing is hiring for this role. Industry: Temporary Help Services. Sector: 56.