Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative, State Farm Agent Team role is onsite in Saint Augustine, FL, with compensation of $50,000–$75,000 per year. The position supports Craig Dewhurst’s State Farm agency in delivering customer experiences that reinforce agency growth. The representative handles customer inquiries, resolves issues, maintains accurate records, and coordinates with agency colleagues to support retention and satisfaction. The role helps the agency respond to community members’ needs and may offer internal growth opportunities for driven, sales-minded candidates.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team

saint augustine fl

craig dewhurst

$50k–$75k

customer service

customer inquiries

issue resolution

customer records

retention

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Birthdays off, license reimbursement, performance-based bonus, flexible schedule, health insurance, paid time off, advancement opportunity, and training and development.

Why this role

Customer service experience is preferred. Benefits listed include birthdays off, license reimbursement, performance bonuses, flexible scheduling, health insurance, paid time off, and training and development.

About the employer

Craig Dewhurst - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.