Customer Experience Specialist

Job overview

The Customer Experience Specialist role is onsite in Austin, TX, with pay of $18 per hour plus tips. The position supports Freytag’s Florist’s customer service and sales operations; the company is a family-owned flower shop serving Austin since 1974.

What you'll do

• Obtain, analyze, and verify order information for accurate deliveries
• help customers with requests and provide friendly, efficient service
• support customer relationships and sales. The role focuses on customer service and sales and does not involve floral design.

What we're looking for

Skills & competencies

customer experience specialist

customer service

order accuracy

sales

flower shop

austin tx

freytag florist

$18/hr plus tips

full-time

customer relationships

no floral design

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k)
• company-sponsored life insurance
• paid vacation after one year
• employee discounts up to 50%
• six paid holidays
• on-demand pay.

Why this role

Full-time team-member benefits; customer-service and sales role rather than floral design; typing, spelling, and computer comfort are required.

About the employer

Freytag Florist Inc is hiring for this role. Industry: Florists. Sector: 45.