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Customer Service Manager

Forever Cheese · Secaucus, NJ

Employment type

Full-time

Work setting

On-site

Location

Secaucus, NJ

Schedule

Day shift

Posted

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Job overview

The Customer Service Manager is an onsite role based in Secaucus, NJ. Compensation is not specified. This role supports the commercial team at Forever Cheese, a specialty food importer, by managing order workflows and customer communications. The role exists to lead the inside customer service team, ensuring efficient order-to-invoice processes and high service standards. The manager contributes to company goals by resolving order exceptions, coordinating freight, and maintaining retailer compliance to support the sales team's success.

What we're looking for

Skills & competencies
customer service manager
secaucus nj
full-time
day shift
forever cheese
food industry
management
order management
onsite
no travel
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, telehealth, FSA, HSA, life insurance, disability insurance, Paid Parental Leave, 401(k) with match, paid time off

About the employer

Forever Cheese is hiring for this role. Industry: Other Grocery and Related Products Merchant Wholesalers. Sector: 42.

Additional details

Industry sector
42
Industry
Other Grocery and Related Products Merchant Wholesalers
Occupation code
11-3012.00
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